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Support

Find answers to common questions below. Can't find what you need? Get in touch and we'll help.

Contact Us

Have a question, bug report, or feature request?

support@zippytoolsapp.com

Frequently Asked Questions

What is Zippy Tools?

Zippy Tools is an all-in-one utility app with 10 practical tools — including a QR Generator, World Time, Password Generator, Shopping Price Check, and more. It's built with SwiftUI and runs natively on iPhone, iPad, Mac, and Apple Vision Pro.

Which platforms are supported?

Zippy Tools runs on iPhone, iPad, Mac, and Apple Vision Pro. It's a single universal app — download it once from the App Store and use it across all your Apple devices.

Is Zippy Tools free?

Yes. All 10 tools are available for free with generous limits. Some tools offer premium features (like QR logo overlays or unlimited world time cities) that can be unlocked with a one-time Zippy Tools Pro purchase — no subscription required.

What does Zippy Tools Pro include?

Pro is a single one-time purchase that unlocks:

  • QR logo overlays and advanced export (SVG, PDF, high-resolution output)
  • Unlimited world time cities (free tier includes two cities)
  • Unlimited custom packing lists (free tier uses built-in templates only)
  • Larger shopping comparisons in a single calculation (free tier compares two items)

Pro also includes access to all future premium features and tools at no extra cost.

Is Pro a subscription?

No. Zippy Tools Pro is a one-time purchase — pay once, keep it forever. There are no recurring charges or subscription fees.

How do I restore my Pro purchase?

If you've already purchased Pro and need to restore it (for example, on a new device), open any Pro feature in the app and tap "Restore Purchases" on the upgrade screen. Your purchase is tied to your Apple ID and will restore automatically.

Can I get a refund for Pro?

All purchases are processed through Apple's App Store. To request a refund, visit reportaproblem.apple.com and follow Apple's refund process. We don't process payments directly.

What QR code types can I create?

The QR Generator supports URL, plain text, Wi-Fi, email, SMS, phone, contact (vCard), location, calendar events, deep links, and cryptocurrency payment payloads (Bitcoin, Ethereum, Litecoin). You can export in PNG, and with Pro in SVG and PDF.

Are generated passwords stored or sent anywhere?

No. Passwords are generated locally on your device using cryptographic randomness. They are never stored, logged, or transmitted. Once you leave the Password Generator screen, the generated password exists only if you copied it to your clipboard.

Which clothing size systems are supported?

The Clothing Size Converter covers US, EU, UK, JP (Japan), KR (South Korea), and CN (China) systems for women's and men's shoes, shirts, pants, and dresses.

What is the SEPA XML Display tool?

It lets you import and inspect SEPA pain.001 payment files. The tool parses the XML and presents a readable summary of payment details along with the full XML tree — useful for verifying bank transfer batches.

Does Zippy Tools collect my data?

No. Zippy Tools is designed to work locally on your device. The app does not include analytics, tracking, or advertising SDKs. Everything you create stays on your device. See our Privacy Policy for full details.

Does the app use iCloud?

Some data like saved packing lists and favorites may sync through iCloud if you have it enabled on your device. This is handled by Apple's iCloud services — we don't access or control your iCloud data.